Information Technology - Primary Contacts

Please use this list of contacts if you feel your ticket has not been responded to in 2 to 3 days or if you feel you have not received adequate service.

Primary Contact: IT Support Helpdesk

Email: support@wmed.edu

Phone queue: 269-337-4409 Option 2

IT Support Manager

Jim Lightcap

Direct Email: james.lightcap@wmed.edu

Direct Phone: 269-337-4519

IT Infrastructure Manager

Doug Jaquays

Direct Email: doug.jaquays@wmed.edu

Direct Phone: 269-337-6488

Manager, IT Enterprise Applications

Dianne Potter

Direct Email: dianne.potter@wmed.edu

Direct Phone: 269-337-4499

IT Director

Michael Fusko

Direct Email:  mike.fusko@wmed.edu

Direct Phone: 269-337-4518