Pulse Secure is an application used to connect to WMed resources (i.e. network drives) from off-site. These instructions are for connecting to Pulse Secure in macOS as well as mapping network drives on both WMed and personal computers.

Pulse Secure is an application used to connect to WMed resources (i.e. network drives) from off-site. These instructions are for connecting to Pulse Secure in Windows as well as mapping network drives on both WMed and personal computers.

On a WMed provided computer

1. Log in to the computer
2. Ensure you are connected to the network (Wi-Fi)
3. Do not connect to Pulse Secure yet.
4. Skip to the 'Both' section below:

On a personal computer, from the Desktop

1. First time setup (Install Citrix Workspace)
   1. Download Citrix from https://www.citrix.com/products/receiver.html
      1. Choose the correct version for your operating system (Mac OSX or Windows)
   2. Run the executable to install the receiver
   3. DO NOT add an account

Both:  

1. Open a web browser (Do not use Microsoft Edge or Internet Explorer)
2. Log in to the WMed Portal
   
3. Navigate to Clinical Affair -> Clinical Affiliates
4. Click on Applications under the Epic heading
   
5. Log in using your WMed credentials
   
6. Open the desired application from the portal (Your icons may be slightly different)
   
7.  Once Epic is open, you can then connect to Pulse Secure if you're on a WMed issued laptop.

Are you new to using a WMed Dell laptop off campus? Here are some tips and tricks to streamline your experience.

Logging In

• Turn your laptop on, plug in the charger if needed.
• The default network login will fail while not connected to WMed's WiFi network.
• Click the "Computer Only Logon" option (circled below) before entering your username and password.  
  
• Enter your credentials to log in once you are in Computer Only Logon mode.

• If your current WMed password does not work at the Computer Only Logon screen, try your previous password.  Passwords can sometimes become out of sync if your password has changed while the laptop is off campus.
• If you are presented with a "ZENworks Configuration Management" login screen, simply click Cancel to continue your normal login.

Connecting to WiFi

1. Once you reach your desktop, you may need to connect to a new WiFi network.  Select the Network  icon on the taskbar. The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow  to see if it appears there.
   
2. Choose the Wi-Fi network you want, then select Connect.
3. Type the network password, and then select Next.
4. You should now be connected to your network.